Shipping policy
Shipping Policy
Thank you so much for shopping with Gracewoven! Here's everything you need to know about how we get your order to you.
Each Gracewoven tee is made just for you, with care, once your order is placed. Please allow 4–10 business days for production and delivery. A tracking number will be sent to your email as soon as your order ships.
We currently ship within the United States only — we hope to expand in the future, thank you for your understanding!
Tracking Your Order
Once your order ships, you'll receive an email with your tracking number so you can follow along every step of the way. If you don't see it in your inbox, a quick peek in your spam folder usually does the trick. Still nothing? We're happy to help — just reach out!
Incorrect Shipping Address
We want your order to reach you without a hitch! Please take a moment to double-check your shipping address before completing your purchase. If you notice a mistake right after ordering, contact us right away at hello@gracewoven.online and we'll do our very best to make the correction before production begins.
Please note that we're unable to take responsibility for packages delivered to an address provided incorrectly at checkout. If a package is returned to us due to an undeliverable address, we'd be happy to reship it — a reshipping fee would apply in that case.
Lost or Stolen Packages
If your tracking shows your order as delivered but it hasn't turned up, we're sorry to hear that! We'd suggest reaching out to your local post office with your tracking number first — they're often able to locate exactly where it was left. Once a package is marked as delivered by the carrier, it falls outside of what we're able to resolve on our end. We truly appreciate your understanding.
If your package appears to be lost in transit with no tracking updates for several days, please don't hesitate to reach out — we'll do everything we can to help sort it out.
We're Here for You
Have a question about your order? We'd love to hear from you! Email us at hello@gracewoven.online and we'll get back to you within 24–48 hours on business days.